First, decide what you want. For example, a really cool Jumper tack set. Since everyone has a different idea of what a complete "set" is, I have moset items grouped by type on separate pages, so you can just keep adding items until you have your "set". You would want to order your saddle from the Hunter/Jumper saddle page, but you will still need to order pads, girths, bridles, martingales, boots, etc. There is a page for bridles, a page for girths, a page for pads, a page for martingales and breast collars, and a page for boots. So then you'd go to the appropriate section, and make sure you fill out all the boxes, pull down menus, etc. with all your color and pattern choices, sizes, and be sure to tell me what horse you want me to fit the tack to! Be specific - tell me you want it to fit the "Breyer Traditional Totilas mold". Just saying "Traditional scale resin" is not specific enough. You don't have to give the exact name of your horse, so long as you give me the general name of the mold it's on, like "PAS" for "Proud Arabian Stallion" is sufficient. If it has been customized with a different mane and tail, I may need to know that in case it affects the fit of the tack. Once you've chosen your items and clicked the "add to cart" or "buy now" button. You may need to click "continue shopping" if you find yourself viewing your paypal shopping cart. Make sure you have ordered everything you need, like girths and pads to go with your saddles, bridles, martingales, breast plates, etc. then put in your zip code in the Paypal shopping cart to calculate shipping charges. If it doesn't seem right, don't worry, you can send me an email and I will see if I can figure out what it should be or what went wrong and I'll get back to you asap, and maybe I can just send you an invoice if that's easier. If your shopping cart looks right to you, go ahead and place your order. You will be asked to pay for your order. You can use your paypal account, bank account, or credit card - or you cah choose to use Paypal Credit to complete your order. You do NOT need to have a paypal account to complete your order, you can just pay with your credit card. They will ask you to open an account, but it is not required. Paypal will notify me of your order and choices and I will confirm receipt of your order within 24 hours, and let you know that I understand everything. I may ask if you've forgotton something, like a girth, pad, etc. if I notice, just to be sure. I'll also give you a time frame when I expect to be finished working on your items. When it's done, I'll send you an email with a link to photos of the completed tack, for your approval. You should look carefully at the photos to make sure it looks like what you wanted. If I've missed something, let me know via email, and I'll fix it and send you revised pics. If it's all good, let me know and I'll ship it right out to you via USPS priority mail, and you should have it within 1-3 days.